Billing problem
Pls what can I do to this I sure
There is a billing problem with a family member's previous purchase.
Ask the family organizer to update their billing information.
iPhone 11 Pro, iOS 16
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Pls what can I do to this I sure
There is a billing problem with a family member's previous purchase.
Ask the family organizer to update their billing information.
iPhone 11 Pro, iOS 16
Do as it instructs, ask the Famil Sharing Organizer to check their payment method for the family group. There is probably an error message in red and they need to either get it working again or add one that is working.
Do as it instructs, ask the Famil Sharing Organizer to check their payment method for the family group. There is probably an error message in red and they need to either get it working again or add one that is working.
Billing problem