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niculas Author

Level 1

4 points

Billing problem with previous purchase

I’m trying to get apps and it says “There is a billing problem with a family member’s previous purchase”

[Re-Titled by Moderator]

iPhone 11 Pro

Posted on Feb 7, 2024 9:00 AM

Top-ranking reply

brbo

Level 8

45,199 points

Posted on Feb 7, 2024 7:10 PM

Re: Billing problem

I’m trying to get apps and it says “There is a billing problem with a family member’s previous purchase”

If you have "Family sharing / purchase sharing" set up, the Family organiser may be responsible ?

Find out how to pay an unpaid order.

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

More info:

What is purchase sharing?

Purchase sharing is a feature that you can use after you set up Family Sharing. When you turn on purchase sharing, everyone in your family gets access to the apps, music, films, TV shows and books that family members buy from Apple.

Learn how shared purchases work with Family Sharing, what the family organiser is responsible for, and how to update your payment methods.

Family purchases and payments: See: How to share apps and purchases with your family - Apple Support

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Billing problem with previous purchase

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