Printers cannot be shared, "Authentication required" : I have 2 HP printers connected to iMac, 1 via internet, other via ethernet. I changed my settings for both printers to 'share printer on this network' so others can print, but not working. Others see 'authentication required' prompt
iMac 27″, 10.13
Greetings Dean Lindsay,
It sounds like you need help sharing your printer. We know how important this is for you, and we will help get you to the right place to find a resolution. Please make sure you are following these steps:
Share your printer on Mac
You can share your printer with another Mac or with a UNIX computer. The computers must be on the same local network as your Mac, and the Mac users must be using OS X 10.4 or later.
Printer sharing is for non-network or non-wireless printers that typically are plugged in directly to your computer. You don’t need to share network, wireless, or AirPrint compatible printers because they are already shared on your network.
1. On your Mac, choose Apple menu> System Settings, click General
in the sidebar, then click Sharing on the right. (You may need to scroll down.)
2. Turn on Printer Sharing, then click the Info buttonon the right.
3. Below Printers, select the printer you want to share.
4. Do one of the following to choose who can use the printer:
• Let everyone use the printer: Click the pop-up menu next to Everyone, then choose Can Print.
• Choose who can use the printer: Click the Add buttonat the bottom of the Users list, then select users.
5. Click Done.
To remove a user, select the name, then click the Remove button. You can’t remove Everyone.
This info is located in the macOS User Guide here: Share your printer on Mac - Apple Support
If those steps did not work, then please check out the steps in this support article on solving printer problems:
• Solve printing problems on Mac - Apple Support
If you need continued assistance, please get in touch with the Apple support team via this link: Get Support.
Cheers.
Greetings Dean Lindsay,
It sounds like you need help sharing your printer. We know how important this is for you, and we will help get you to the right place to find a resolution. Please make sure you are following these steps:
Share your printer on Mac
You can share your printer with another Mac or with a UNIX computer. The computers must be on the same local network as your Mac, and the Mac users must be using OS X 10.4 or later.
Printer sharing is for non-network or non-wireless printers that typically are plugged in directly to your computer. You don’t need to share network, wireless, or AirPrint compatible printers because they are already shared on your network.
1. On your Mac, choose Apple menu
2. Turn on Printer Sharing, then click the Info button
3. Below Printers, select the printer you want to share.
4. Do one of the following to choose who can use the printer:
• Let everyone use the printer: Click the pop-up menu next to Everyone, then choose Can Print.
• Choose who can use the printer: Click the Add button
5. Click Done.
To remove a user, select the name, then click the Remove button
This info is located in the macOS User Guide here: Share your printer on Mac - Apple Support
If those steps did not work, then please check out the steps in this support article on solving printer problems:
• Solve printing problems on Mac - Apple Support
If you need continued assistance, please get in touch with the Apple support team via this link: Get Support.
Cheers.
printer authentication required
