I’m trying to set up an iPod touch for my child. After creating a new ID, it asks for a verification code that was sent to my child’s iCloud email address. When I try to login to the email to retrieve the code, I receive an error that the ID is not valid or supported.
iPhone 8, iOS 16
Hello,
For help with that you need to contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
Hello,
For help with that you need to contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
Try and create the id anew to see if the issues are persisting
Unable to create Apple ID for child
