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Apple ID for 13 year old

My child is having trouble setting up an apple Id. Can anyone help. We get to the set up screen she gets an email verification code, enters it and then it comes up with an error. What can we do to fix this?

Posted on Feb 4, 2020 11:12 AM

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Question marked as Best reply

Posted on Feb 4, 2020 11:23 AM

What is the error message? Does her birth date show she is 13?


Apple ID - Update the birth date associated with


Depending on where you are located, you may be required to set up Family Sharing to create an Apple ID for her.


Family Sharing and Apple ID for your child


Family Sharing


Family Sharing - Set up


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



3 replies
Question marked as Best reply

Feb 4, 2020 11:23 AM in response to Aydee2020

What is the error message? Does her birth date show she is 13?


Apple ID - Update the birth date associated with


Depending on where you are located, you may be required to set up Family Sharing to create an Apple ID for her.


Family Sharing and Apple ID for your child


Family Sharing


Family Sharing - Set up


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Apple ID for 13 year old

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