Airpod Pro Gen 2 battery life issue

Thanks for replying, dd73, and that additional info. Looking at the tech specs, AirPods Pro (2nd generation) with MagSafe Charging Case (USB-C) - Technical Specifications, this is what is the expected battery life for this specific model of AirPods Pro:

"Battery

AirPods Pro 

* Up to 6 hours of listening time with a single charge (up to 5.5 hours with Spatial Audio and Head Tracking enabled)6

* Up to 4.5 hours of talk time with a single charge7

AirPods Pro with MagSafe Charging Case (USB‑C)8

* Up to 30 hours of listening time9

* Up to 24 hours of talk time10

5 minutes in the case provides around 1 hour of listening time11 or around 1 hour of talk time12

1. Testing conducted by Apple in August 2023 using preproduction AirPods Pro (2nd generation) with MagSafe Charging Case (USB‑C) and software paired with preproduction iPhone 15 Pro units and software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50% and Active Noise Cancellation was enabled. With Spatial Audio and Head Tracking enabled, listening time was up to 5.5 hours. Testing consisted of full AirPods Pro battery discharge while playing audio until the first AirPod Pro stopped playback. Battery life depends on device settings, environment, usage, and many other factors.

2. Testing conducted by Apple in August 2023 using preproduction AirPods Pro (2nd generation) with MagSafe Charging Case (USB‑C) and software paired with preproduction iPhone 15 Pro units and software. Volume was set to 50% and Active Noise Cancellation was enabled. Testing consisted of full AirPods Pro battery discharge with a cellular phone call until the first AirPod Pro stopped playing call audio. Battery life depends on device settings, environment, usage, and many other factors.

3. MagSafe charging requires a compatible MagSafe charger. Wireless charging requires a Qi‑certified wireless charger. AirPods (3rd generation) charging case also works with the Apple Watch charger or Lightning connector. AirPods Pro (2nd generation) charging case also works with the Apple Watch charger or USB‑C connector.

4. Testing conducted by Apple in August 2023 using preproduction AirPods Pro (2nd generation) with MagSafe Charging Case (USB‑C) and software paired with preproduction iPhone 15 Pro units and software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50% and Active Noise Cancellation was enabled. Testing consisted of full AirPods Pro battery discharge while playing audio until the first AirPod Pro stopped playback. The drained AirPods Pro were charged to 100 percent, then audio playback was resumed until the first AirPod Pro stopped playback. This cycle was repeated until both the AirPods Pro and charging case were fully discharged. Battery life depends on device settings, environment, usage, and many other factors.

5. Testing conducted by Apple in August 2023 using preproduction AirPods Pro (2nd generation) with MagSafe Charging Case (USB‑C) and software paired with preproduction iPhone 15 Pro units and software. Volume was set to 50% and Active Noise Cancellation was enabled. Testing consisted of full AirPods Pro battery discharge with a cellular phone call until the first AirPod Pro stopped playing call audio. The drained AirPods Pro were charged to 100 percent, then the cellular phone call was restarted until the first AirPod Pro stopped playing call audio. This cycle was repeated until both the AirPods Pro and charging case were fully discharged. Battery life depends on device settings, environment, usage, and many other factors.

6. Testing conducted by Apple in August 2023 using preproduction AirPods Pro (2nd generation) with MagSafe Charging Case (USB‑C) and software paired with preproduction iPhone 15 Pro units and software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50% and Active Noise Cancellation was enabled. 5-Minute charge testing conducted with drained AirPods Pro that were charged for 5 minutes, then audio playback was started until the first AirPod Pro stopped playback. Battery life depends on device settings, environment, usage, and many other factors.

7. Testing conducted by Apple in August 2023 using preproduction AirPods Pro (2nd generation) with MagSafe Charging Case (USB‑C) and software paired with preproduction iPhone 15 Pro units and software. Volume was set to 50% and Active Noise Cancellation was enabled. 5-Minute charge testing conducted with drained AirPods Pro that were charged for 5 minutes, then a cellular phone call was started until the first AirPod Pro stopped playing call audio. Battery life depends on device settings, environment, usage, and many other factors."

If you still feel that you are not getting the expected battery life after reviewing that info, please contact Apple directly: Apple Support

Have a great day and thanks for using the Apple Support Communities!

Hey there dd73,

Thanks for reaching out to Apple Support Communities. We'll be happy to help with your AirPods.

Try the following steps for troubleshooting battery and charging issues: If your AirPods won’t charge - Apple Support

Take care.