wallet
I keep on getting an error when trying to add ticketmaster tickets to wallet
iPhone 7, iOS 15
Question marked as
User profile for user:
OrigamiFan1
User level:
Community Specialist
Hi MVL99,
If the issue is only with this specific ticket, you may need to contact the merchant or company that issued it for more assistance. However, be sure the steps and requirements below found in the article here are met: Use passes in Wallet on iPhone - Apple Support
"Add a pass to Apple Wallet
When you do something like purchase a ticket, you often have the option to add it to Apple Wallet.
- Open the app, email, message, notification, or other communication that contains your pass.
- Tap Add to Apple Wallet.
- Note: If you don’t see Add to Apple Wallet, contact the merchant or company that issued it to make sure they support passes in the Wallet app.
- Follow the onscreen instructions or tap Add in the upper-right corner.
You can also get supported passes by tapping Add to Apple Wallet from any of the following:
- Web browser such as Safari
- AirDrop sharing
- Wallet notification after you use Apple Pay at a supported merchant
- QR code or barcode
- To scan the code, open the Camera app
, then position iPhone so that the code appears on the screen."
You can also find out more information here: Add, use, and share boarding passes, tickets, and other passes in Apple Wallet - Apple Support
If you continue to have issues after contacting Ticketmaster, reach out to Apple Support to further assist. Get Support
Take Care!