I locked my iPhone passcode in my phone in Notes. Just did a factory reset.

My iPhone was compromised. I had to do a factory reset. I created a new iCloud email address and changed my phone passcode. I entered this info into Notes. Then, when I turned the phone off, I had not remembered the new passcode, so I have been locked out of my phone for 3 days.

Posted on Oct 26, 2023 9:01 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2023 9:05 AM

Apple does not store your passcode. You must start all over again to erase the phone and set it up again.


It's old fashioned, but it might be a good idea to write down important information and keep it in a safe place.


If your iPhone is running iOS 15.2 or higher........you can use the instructions linked just below:


How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


If your iPhone is not running iOS 15.2 or higher........please use the instructions linked below, but note that you must use a PC or Mac.


If you forgot your iPhone passcode - Apple Support


If you have a backup of the phone, you can use the backup to restore the data on the phone during the new setup.





1 reply
Question marked as Top-ranking reply

Oct 26, 2023 9:05 AM in response to alecia168

Apple does not store your passcode. You must start all over again to erase the phone and set it up again.


It's old fashioned, but it might be a good idea to write down important information and keep it in a safe place.


If your iPhone is running iOS 15.2 or higher........you can use the instructions linked just below:


How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


If your iPhone is not running iOS 15.2 or higher........please use the instructions linked below, but note that you must use a PC or Mac.


If you forgot your iPhone passcode - Apple Support


If you have a backup of the phone, you can use the backup to restore the data on the phone during the new setup.





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I locked my iPhone passcode in my phone in Notes. Just did a factory reset.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.