How to fix my Apple ID not active

Step to reproduce the issue affecting my device and how to fix my Apple ID not active

iPhone X

Posted on Oct 26, 2023 9:31 AM

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Question marked as Top-ranking reply

Posted on Jun 10, 2024 5:37 AM

You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.


To reach Apple Support:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support


3 replies
Question marked as Top-ranking reply

Jun 10, 2024 5:37 AM in response to rabiu199

You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.


To reach Apple Support:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support


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How to fix my Apple ID not active

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