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Chocteach70 Author

Level 1

4 points

I Mac froze during update

My IMac was updating and I had to shut down. Upon restarting I have a black screen with the Apple logo and a very slow moving update bar. How do I get out of this?

iMac 27″, macOS 13.5

Posted on Oct 26, 2023 11:04 AM

Top-ranking reply

nbotros

Community Specialist

Posted on Oct 27, 2023 11:48 AM

Hello Chocteach70,

Thank you for participating in the Apple Support Communities. We understand the concern with this situation, and we'd like to help. To get started, let's try the suggestions in the following link step by step, and let us know if the issue persists afterwards: If your Mac starts up to an Apple logo or progress bar

Kind regards.

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I Mac froze during update

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