Text messages are broken

I recently upgraded from a Samsung Galaxy s10+ to the iPhone 15 Pro Max and all of my text messages are weird, text that were not previously in group chats are now grouped together with one another, am I able to remove the extra people from these chats or do I have to delete the messages?

iPhone 15 Pro Max, iOS 17

Posted on Oct 26, 2023 4:00 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2023 3:10 PM

Hi claysudds,


It sounds like you imported some text messages using the Move to iOS app.


If the import hasn't arranged these messages the way you expect, it's a result of how they were stored on your other device and isn't something you can fix.


To proceed you'll want to either erase them or continue as they are.


You can read about different kinds of messages on iPhone here:

What is the difference between iMessage and SMS/MMS?


Thanks for using the Apple Support Communities.

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1 reply
Question marked as Top-ranking reply

Oct 27, 2023 3:10 PM in response to claysudds

Hi claysudds,


It sounds like you imported some text messages using the Move to iOS app.


If the import hasn't arranged these messages the way you expect, it's a result of how they were stored on your other device and isn't something you can fix.


To proceed you'll want to either erase them or continue as they are.


You can read about different kinds of messages on iPhone here:

What is the difference between iMessage and SMS/MMS?


Thanks for using the Apple Support Communities.

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Text messages are broken

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