my phone got stolen

someone took my phone and i’m just now being able to get back into this email, i did try to put it in lost mode but it never did it.. well as i’m looking through these emails that i’ve never saw due to the fact my phones been gone i see an email saying that someone turned the “findmyiphone” off to where they can reset it and use it without being tracked.. im just wondering what i can do about this i don’t want people having access to my personal information.

iPhone 11

Posted on Oct 26, 2023 8:36 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2023 2:15 AM

you must see this steps in order to regain control over your Apple ID

Gain control of your Apple ID

  1. Change your Apple ID password
  2. If your Apple ID password has been changed by someone else, reset your password.
  3. Go to appleid.apple.com to update any of personal or security information that isn't correct or that you don't recognize.
  4. Check with your email address* provider to make sure that you control every email address associated with your Apple ID. If you don't control an email address, work with your email provider to regain control or use a different email address.

* In China mainland and India, you can use your phone number as your Apple ID.

If you can't reset your Apple ID password or sign in

If you can't reset your Apple ID password or sign in to appleid.apple.com, go to iforgot.apple.com to start account recovery and regain access after an account recovery waiting period.

Learn more about account recovery



If you think your Apple ID has been compromised - Apple Support


1 reply
Question marked as Top-ranking reply

Oct 27, 2023 2:15 AM in response to morgan_s128

you must see this steps in order to regain control over your Apple ID

Gain control of your Apple ID

  1. Change your Apple ID password
  2. If your Apple ID password has been changed by someone else, reset your password.
  3. Go to appleid.apple.com to update any of personal or security information that isn't correct or that you don't recognize.
  4. Check with your email address* provider to make sure that you control every email address associated with your Apple ID. If you don't control an email address, work with your email provider to regain control or use a different email address.

* In China mainland and India, you can use your phone number as your Apple ID.

If you can't reset your Apple ID password or sign in

If you can't reset your Apple ID password or sign in to appleid.apple.com, go to iforgot.apple.com to start account recovery and regain access after an account recovery waiting period.

Learn more about account recovery



If you think your Apple ID has been compromised - Apple Support


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my phone got stolen

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