I know, I know, first world problem here, but the Batteries widget for my Logitech MX Keys Mac keyboard shows as a mouse rather than as a keyboard, while it displays as as keyboard in the Bluetooth settings (as it always has). Anyone else notice this issue on their end with macOS Sonoma?
Update: This appears to be an issue related specifically to the Logitech MX Keys Mac keyboard. After going back-and-forth with Logitech trying to find a reason/solution, Logitech sent me an MX Keys S keyboard to see if the problem occurs and it does not with this model of keyboard. The keyboard widget displays as a keyboard as it should.
Update: This appears to be an issue related specifically to the Logitech MX Keys Mac keyboard. After going back-and-forth with Logitech trying to find a reason/solution, Logitech sent me an MX Keys S keyboard to see if the problem occurs and it does not with this model of keyboard. The keyboard widget displays as a keyboard as it should.
From my back-and-forth with Logitech, they sent me an MX Keys S to test with and it displays as it should showing a keyboard in the battery widget, while both of my MX Keys Mac keyboards show as a mouse. This would lead me to believe it's an issue with how the MX Keys Mac specifically sends information.
The battery widget almost certainly needs to update how it parses Bluetooth metadata or update an out-of-date hardware ID list that should include all major Mac-specific bluetooth keyboards.
Bluetooth identifies it as a keyboard correctly, indicating Logitech's side of this is likely correct. This is most certainly something that should be fixed on the Apple/Widget side of the equation. I am forgetting to recharge my keyboard because only when you use the "large" widget size does it differentiate the keyboard versus the mouse.
I was genuinely surprised that Apple's biggest accessories partner's most popular Mac products aren't properly supported.
Correctly identifies MX Keys Mac keyboard and applies icon.
Incorrectly applies icon despite having different metadata pulled from same source as the bluetooth menu.
Confuses uses not using a gigantic widget for their devices. I am recharging mine right now because I mistakenly was only recharging my mouse due to this bug.
Try deleting the widget, then add it back
Oh, even better than I thought.
Try toggling the Bluetooth off / on.
The reason I’m suggesting that is because I had an unrelated issue that was solved by toggling Bluetooth.
I've been going back a fourth with Logitech about this and they're trying to figure it out and correct it. Do you have any more evidence to back up your claim that third party keyboards don't work with the battery widget? You wrote that as though it's something that's deliberate, which would make sense if the same was the case in the macOS Bluetooth settings (which it isn't). It sounds more like a bug on either Apple or companies like Logitech's end that needs to be corrected.
I have the MX Keys Mac and due to Logitech sending me a keyboard to test, also the MX Keys S, so I'm not totally sure who's side this issue is on as the Apple/Widget side incorrectly displays how the MX Keys Mac should show (as a mouse, for both you and myself) yet it correctly displays how the MX Keys S displays (as a keyboard).
I discovered this thread since I have been having the same problem, and have something to report. A few days ago my MX Keys Mac was lost due to a cat-related coffee spill, so I ordered a MX Mechanical as a replacement. I assumed it would have the same issue in the widget, but I was surprised after connecting it that it correctly displayed as a keyboard.
Unfortunately, I still have an MX Keys Mac at work, so I still have to see the incorrect mouse icon when I'm in the office!
I tried toggling Bluetooth off and on, removed the device and re added and still the same result. I'm in touch with Logitech about this issue.
FWIW, Logitech is not the only third-party Bluetooth keyboard with issues. Sonoma sees a Satechi keyboard as a speaker, unless plugged in with its charging cable.
Thanks for informing Logitech support, and hope they fix it soon! Please let us know if you get anymore updates!
Seems like from this thread it’s not a problem for all Bluetooth keyboards, or at least not for Apple Magic Keyboards, but it is for Logitech ones. So makes sense that it might be a Logitech issue.
I based that on the fact that the widget doesn't work with third-party keyboards. The same thing that is true for using function keys as standard function keys, with most if not all third-party keyboards. I never claimed or implied it was deliberate.
Same issue, using an Logitech MX keyboard and MX 2S mouse. The icon is correct in the Bluetooth menu, but incorrect on the widget. Screenshots attached.
novventa wrote:
My keyboard is neither a Logitech product nor a Magic keyboard, but I'm having the same problem.
Third-party keyboards do not work with the Battery Widget.
I have the exact same issue. Logitech MX Keys shows as a mouse in the battery widget, while it correctly shows as a keyboard in the Bluetooth settings.
It doesn't matter whether it's connected via the dongle or not - always shows up as a mouse in the widget.
macOS Sonoma Batteries widget issue
