I was charged twice for my monthly iCloud storage

I was charged twice for my monthly iCloud storage


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 16

Posted on Oct 27, 2023 12:54 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2023 2:09 AM

Hi jafafrm561,

welcome to the Apple (user-to-user) Community!


Re: "Buying storage : I was charged twice for my monthly iCloud storage "


As we are all Apple users, like yourself, in the community, no-one here has access to your accounts or details in order to check this out for you. We'd like to help, however.


If you recently began, or upgraded the iCloud subscription:

Wondering if you were charged for the current month, and then for the month up ahead ?


How to see what you were charged for: If you see 'apple.com/bill' on your billing statement - Apple Support


If needed:

Request a refund for apps or content that you bought from Apple - Apple Support

or

Report a problem: https://reportaproblem.apple.com/?s=6

or

You can get in touch (online chat / phone / email etc.) by using the "Get Support - start now" link on their webpage

either with iCloud support : iCloud - Official Apple Support

or

Billing and Subscriptions Support Website : Subscriptions and Billing - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Oct 28, 2023 2:09 AM in response to jafafrm561

Hi jafafrm561,

welcome to the Apple (user-to-user) Community!


Re: "Buying storage : I was charged twice for my monthly iCloud storage "


As we are all Apple users, like yourself, in the community, no-one here has access to your accounts or details in order to check this out for you. We'd like to help, however.


If you recently began, or upgraded the iCloud subscription:

Wondering if you were charged for the current month, and then for the month up ahead ?


How to see what you were charged for: If you see 'apple.com/bill' on your billing statement - Apple Support


If needed:

Request a refund for apps or content that you bought from Apple - Apple Support

or

Report a problem: https://reportaproblem.apple.com/?s=6

or

You can get in touch (online chat / phone / email etc.) by using the "Get Support - start now" link on their webpage

either with iCloud support : iCloud - Official Apple Support

or

Billing and Subscriptions Support Website : Subscriptions and Billing - Official Apple Support


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I was charged twice for my monthly iCloud storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.