Change Apple ID email
I got a new phone & I gave my old one to my partner & when he was trying to create an Apple ID he changed my email & I want my Apple ID change back & I can’t none of the verification are working
iPhone XR, iOS 14
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We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I got a new phone & I gave my old one to my partner & when he was trying to create an Apple ID he changed my email & I want my Apple ID change back & I can’t none of the verification are working
iPhone XR, iOS 14
Is this what your partner did to change your Apple ID email?
Change your Apple ID - Apple Support
As shown in this article, if your Apple ID is a @iCloud.com email address, you will need to wait 30 days before you can change it back.
It cannot be done in the phone settings or when creating a new Apple ID and can only be done by signing into your Apple ID on the website and changing your email address from there. Since your partner now has a different Apple ID, is it showing your account information and the data that you had saved into iCloud?
If your account info is not showing up under their Apple ID, they may have successfully created their own and there is just another issue of you not being able verify your Apple ID on the new device.
Before giving your device to your partner, the iPhone should have been reset to the factory settings, otherwise there will be problems with Activation Lock as the device will always be tied to your Apple ID along with two-factor authentication that has been set up previously.
How to factory reset your iPhone, iPad, or iPod touch - Apple Support
Is this what your partner did to change your Apple ID email?
Change your Apple ID - Apple Support
As shown in this article, if your Apple ID is a @iCloud.com email address, you will need to wait 30 days before you can change it back.
It cannot be done in the phone settings or when creating a new Apple ID and can only be done by signing into your Apple ID on the website and changing your email address from there. Since your partner now has a different Apple ID, is it showing your account information and the data that you had saved into iCloud?
If your account info is not showing up under their Apple ID, they may have successfully created their own and there is just another issue of you not being able verify your Apple ID on the new device.
Before giving your device to your partner, the iPhone should have been reset to the factory settings, otherwise there will be problems with Activation Lock as the device will always be tied to your Apple ID along with two-factor authentication that has been set up previously.
How to factory reset your iPhone, iPad, or iPod touch - Apple Support
You should have done the things in this article before giving him your phone What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
Change your Apple ID - Apple Support
Apple says: "When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account." If Apple tries sending you a verification email and you do not receive it, read this support article --> If you didn't receive your verification or reset email - Apple Support
What specific verification requests are you seeing? What is the exact wording of the messages?
Change Apple ID email