My iPhone 14 pro the brightness is all the way up and the screen is dim. My auto brightness and True Tone are turned off. I don’t know what else to try. Any suggestions?
iPhone 14 Pro, iOS 17
No guarantees, but if you take the phone in for service, the first thing that the tech will usually do is perform a Forced Restart on the phone. So, if you have not already done this, it is certainly worth a try.
Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation.....or.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
There's also a setting in Settings > Accessibility > Display & Zoom Size > Auto Brightness (turn it off, if its on). If it's on and you still feel, the screen is not working as it should, schedule an appointment at your Apple Store Genius Bar for evaluation and options.
Thank you!
You're welcome. Was what I suggested the solution you needed?
My iPhone 14 pro the brightness is all the way up and the screen is dim. My auto brightness and True Tone are turned off.
