My iPad is bended and screen is cracked

Today I was playing on my iPad and then i started to hear cracking so i get up turn on my light and realize that my iPad is bending at the bottom and that my screen is cracking everywhere


[Re-titled by Moderator]

iPad (7th generation)

Posted on Oct 29, 2023 8:04 AM

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Question marked as Top-ranking reply

Posted on Oct 29, 2023 11:06 AM

As described, your iPad battery may be expanding and undergoing a critical failure


1) Immediately discontinue use of your iPad. Do not attempt to charge your iPad. Keep the iPad away from any combustible materials - in a cool dry location.


2) Seek advice directly from Apple Support. You can contact the Support Team using the Support using this link:

Official Apple Support


Alternatively, you can initiate and manage your support cases from another Apple device using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


Otherwise, would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple



1 reply
Question marked as Top-ranking reply

Oct 29, 2023 11:06 AM in response to Matthewissa

As described, your iPad battery may be expanding and undergoing a critical failure


1) Immediately discontinue use of your iPad. Do not attempt to charge your iPad. Keep the iPad away from any combustible materials - in a cool dry location.


2) Seek advice directly from Apple Support. You can contact the Support Team using the Support using this link:

Official Apple Support


Alternatively, you can initiate and manage your support cases from another Apple device using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


Otherwise, would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple



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My iPad is bended and screen is cracked

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