iMac 17” screen shutting down
I have disconnected all peripherals and checked power sources. Screen keeps going black and shuts down. Goes to user screen and sometimes into desktop. Just started doing this😢
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have disconnected all peripherals and checked power sources. Screen keeps going black and shuts down. Goes to user screen and sometimes into desktop. Just started doing this😢
Try and see if you can boot the Mac in the safe mode to see if the issue persists
If it does not persist in the safe mode, it is caused by an external piece of software, you might want to evaluate the software installed to your Mac
Start up your Mac with Apple silicon in safe mode
Start up your Intel-based Mac in safe mode
If the issue does persist in the safe mode, it is most likely a hardware issue, please Contact - Official Apple Support
to set up hardware service for your device.
Apple has not made a 17” iMac in about 20 years. Are you sure that is what you own?????
iMac 17” screen shutting down