Silk sound

I have silksound headphones and they aren’t connecting to my iPhone 13 Bluetooth. What should I do?

Posted on Oct 29, 2023 6:04 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2023 6:28 PM

jessisa__m Said:

"Silk sound: I have silksound headphones and they aren’t connecting to my iPhone 13 Bluetooth. What should I do?"

-------


Troubleshoot the iPhone's Bluetooth:

A. Visit these Links:



B. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]


C. Press a Sync Button:

Is there a small sync button on this device? Bluetooth devices may have one. If so, you'd be required to press it in order to allow it to be seen.

2 replies
Question marked as Top-ranking reply

Oct 29, 2023 6:28 PM in response to jessisa__m

jessisa__m Said:

"Silk sound: I have silksound headphones and they aren’t connecting to my iPhone 13 Bluetooth. What should I do?"

-------


Troubleshoot the iPhone's Bluetooth:

A. Visit these Links:



B. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]


C. Press a Sync Button:

Is there a small sync button on this device? Bluetooth devices may have one. If so, you'd be required to press it in order to allow it to be seen.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Silk sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.