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My iPhone 11 Pro Max stopped reading SIM cards

Dear Team, my iphone 11 pro max, started 4days ago can not read any sim card, i have done all as mentioned still not working, kindly advise, thank you.


I have tried below on my phone:

1- have an active plan

2-Updated to latest version of iOS.

3-Restart iPhone many times.

4-went on: Settings > General > selected manually the service provider

5-Remove SIM card and back many times.

6-put different SIM card in, dont read it as well.


[Edited by Moderator]


iPhone 6 Plus, iOS 11

Posted on Oct 30, 2023 2:30 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2023 8:54 AM

After updating new iOS the a few days after that my signal gone as well.

I tried all of the above ways on my iphone 11 pro max.

Call the carrier company they say there is no problem with the sim card. Try to put on other iphone works well.

I try different sim card from different provider also not working.

Using the eSim still showing No Service.


I am curious that the latest update force us to buy the new iphone.


If no, please fix the problem.


7 replies
Question marked as Top-ranking reply

Dec 18, 2023 8:54 AM in response to Isabelleyang

After updating new iOS the a few days after that my signal gone as well.

I tried all of the above ways on my iphone 11 pro max.

Call the carrier company they say there is no problem with the sim card. Try to put on other iphone works well.

I try different sim card from different provider also not working.

Using the eSim still showing No Service.


I am curious that the latest update force us to buy the new iphone.


If no, please fix the problem.


Oct 30, 2023 2:38 AM in response to Isabelleyang

Are you getting any error message when you try? Did you contact your cellular carrier about that?

Are you seeing "no service"?

If you already tried (to no avail) all the steps provided in this support article:--> If you see No Service, Searching, or SOS on your iPhone or iPad , it could be also a SIM tray (holder) problem (even if it is very rare), but I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iPhone 11 Pro Max stopped reading SIM cards

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