"Account changes are restricted by a profile," making changes to Apple ID on Sonoma?

*UPDATE*

After some research I found out hat this blockage is directly related with the Screen Time options/settings on iOS and/or MacOS. Sonoma goes even on more MacOS sections (you might noticed) I've seen them on many settings MBP.

If you set some Screen Time controls on your iPhone and you enable the "Share Across Devices" it will "block" many options or settings on your Mac.

So the solution is just to disable Screen Time controls on your Mac or try with its settings to fits your needs and/or disable "Share Across Devices".

That worked quite charm for me. Hope that help you!

Martin

So I looked at Screen Time first with this issue. I disabled Screen Time and sharing across my device was never enabled, but I’m still settings under my Apple ID is still greyed out. What else should I be looking at?

I have disabled Screen Time on my iPhone, my iPad, and my MacBook Air, and still having this problem on my iMac. What else can I do?

This answers why there's a message on my Mac in Sonoma 14.1.1 saying my own account (personal use, not restricted by anyone else) has changes "restricted by a profile."

What doesn't make any sense is why my iPhone has locked down my Mac's Apple ID simply because I'm sharing data across all devices.

I use a time-tracking app that will track usage across all my devices and consolidate that into its summary to see where my time is spent in much granular ways than what Apple provides. That requires Sharing Across Devices to be on.

Having my iOS devices lock down access to my account on my Mac makes no sense. I don't think this has been thought through. (I never would've guessed it was my iPhone that was the "profile," if you can even call it that, that caused the restriction, based on its cryptic message.)

I tried this but it still doesn't solve the issue.

brilliant, it worked. Thanks

MajoeMathewNellary wrote:

I tried this but it still doesn't solve the issue.

So to confirm, you have shut off all of Screen Time, Parental Controls, Focus, and checked again?

Is this your personal device?

Do you have a work email account on the computer?

~Lyssa

Thank you - that was my issue on a new install of Sonoma 14.2 in a new container

It does sound as if your Mac was provided to you from your employer, and they've set it up as Managed device. If this is the case, you'll need to contact your employer and find out if they can delete the Profile you mentioned.

ValricaB wrote:

Thank you it worked on MBP. Still having problems with my iPhone.

So to confirm, you have shut off Screen Time, Parental Controls, and Focus everywhere, on all your devices and Macs, and checked again?

no i just have my personal email address on my macbook

Your MBP is being managed by your employer trough an MDM tool (Jamf for example), you only option is to ask them to remove it unless its part of your contract agreement

~Martin

I've been having this after the last few Sonoma updates as well, with no profiles, not a MDM or business issued device.

See my previous post, I found out how to solve it

regards

Martin