Can you tell me what this this means? I’m looking at an old phone a looking and found an all this stuff and something called com.applemisagent.com I found this on my iPhone. Cannot start service . isHS20Provisioned. kCTMobileEquipmentinfoMED
iPhone 12 mini, iOS 17
The phone is owned by a business, and it has MDM (Mobile Device Management) installed. You will have to contact the business that owns the (probably lost or stolen) phone and return it to them.
Why do you think you do have a managed phone? I thought from your first posted that you saw a message saying that the phone was under MDM. But going further, you haven’t posted anything that would indicate that it was managed.
What is your iPhone model and iOS version? There may be a provisioning profile in Settings/General/Device Management or Settings/General/Profiles, depending on iOS version.
It should say. If you have a business or school email account on the phone that would be my first guess.
Apple has told me time and time again that my devices aren’t managed but continue to find data that suggest different. Do you have any recommendations outside of Apple that I could help ensure that I don’t have a managed or configuration on my device
Thank you for the reply. It’s a personal device, but I have had similar information show up on multiple personal devices.
Do you know how to find out what business owns it?
Misagent mdm
