I am unable to add a new payment method. Why?

I went into App Store on my Mac. Went into Account Settings. Clicked on Manage Payments. Clicked on Add Payments. The following image then appears after I enter the information.


MacBook Air 13″, macOS 14.2

Posted on Oct 30, 2023 10:45 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2023 10:31 PM

Re: "App Store : Cannot verify payment information"


Apple support does have this article online:

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

and

How Apple uses your payment information - Apple Support

________________________________________________

Re: "I am unable to add a new payment method. Why?"


Have you signed in (to your device) with your Apple ID: Sign in with your Apple ID - Apple Support


You may want to check the payment methods that Apple can accept in your country or region:

Payment methods that you can use with your Apple ID - Apple Support


You are asking Apple users, like yourself in this Community.

No-one here has access to your accounts or details.

For the info. you need, you may want to contact Apple Support

Eg: from this link: Official Apple Support or this webpage: Subscriptions and Billing - Official Apple Support

or

See a list of Apple phone numbers around the world

Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 30, 2023 10:31 PM in response to stuartfromsurrey

Re: "App Store : Cannot verify payment information"


Apple support does have this article online:

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

and

How Apple uses your payment information - Apple Support

________________________________________________

Re: "I am unable to add a new payment method. Why?"


Have you signed in (to your device) with your Apple ID: Sign in with your Apple ID - Apple Support


You may want to check the payment methods that Apple can accept in your country or region:

Payment methods that you can use with your Apple ID - Apple Support


You are asking Apple users, like yourself in this Community.

No-one here has access to your accounts or details.

For the info. you need, you may want to contact Apple Support

Eg: from this link: Official Apple Support or this webpage: Subscriptions and Billing - Official Apple Support

or

See a list of Apple phone numbers around the world

Contact Apple for support and service - Apple Support

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I am unable to add a new payment method. Why?

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