Cannot log into Messages on mac mini late 2014 with Monterey 12.6.8

When I try to log in it says "unknown error" I have no vpn. Please help. Thank you

Mac mini, OS X 10.11

Posted on Oct 30, 2023 10:38 AM

Reply

Similar questions

14 replies

Oct 30, 2023 10:21 PM in response to I_dont_want_to_be_here

Are you running in an admin account?


We need to see what all is running, a report from this will not display any personal info...


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/

Nov 1, 2023 2:08 PM in response to I_dont_want_to_be_here

Delete this file & restart...

/Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist


We may need to replace the hosts file...


Corrupt hosts file - Hosts file is corrupt.


https://kinsta.com/knowledgebase/edit-mac-hosts-file/



But before doing that, Try one of these two…

You can use Drive DX to possibly get a better view of Drive health…

https://binaryfruit.com/drivedx


Thanks to Jack-19…

It may be wise to run SMART Utility to check the drives' health. 


Oct 31, 2023 7:19 AM in response to BDAqua

Sorry for delay and thank you very much. This has been a nagging issue for years and I really need the tool for sharing between piphone11 and mini. That said, I will be away from my mini much of the next 24 ghostly and goulish hours. Will definitely continue checking this thread for any and all suggestions over time. I'll add one more point before copy paste. Since I upgraded from capitan to monterey the mini performs much slower. And also since that time (couple months) blue tooth on mini no longer works. Perhaps all connected problem?








End of report



Nov 3, 2023 2:50 PM in response to BDAqua

Now I don't remember how i got there. Thought I opened system prefs and pasted /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist into the search. But now that does nothing, I am just lost. I don't see a way in sys prefs - users to do anything to a library. So sorry, I have no idea how to open the hood on this thing, much less what's under it....)

Nov 4, 2023 7:57 AM in response to BDAqua

Okay installed FAF, found file, deleted, rebooted. First thing I tried upon reboot was messages. Same problem of can't sign in "unknown error". Then closed that out and went to bluetooth. My keyboard has long been paired and functioning correctly. I can now pair with my phone and or an external speaker but no sound plays through the speaker once paired.

Ready to try anything but I'll be away from the big screen mini until sometime Monday.


Thank you x 100 for perseverance!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot log into Messages on mac mini late 2014 with Monterey 12.6.8

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.