Play music on iPhone, does not update plays or last played on Apple Music for Mac

iPhone 14 Pro Max

iOS 17.1

Sonoma on Mac

Apple Music subscription recently bundled into Apple One


So when I play music on my iPhone, I later attach it to my Mac for charing and syncing. However, if I play 10 songs on a given day, it does not update the number of plays or the date and time the song was last played. Is there something I need to do on my phone, my Mac, or both so that the number of plays and last played both get updated after every period I play songs on my iPhone.


Dan

Posted on Oct 30, 2023 7:28 PM

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Question marked as Best reply

Posted on Dec 6, 2023 6:49 PM

I am having the same issue. Things work fine when playing music on my mac. But when playing from my phone it's not updating.


I contacted Apple Support the other day and they said they are aware of the issue and working on it. They said it might get fixed on the next update.


I would like everyone who reads this contact apple, so they can get this fixed ASAP

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79 replies

Nov 14, 2023 4:18 AM in response to dgaichas77

There’s no option for a ‘forced sync’ from iPad/iPhone, is there?

I’ve tried sync-ing my iMac version to iCloud, then logging out of Music on iPhone, then back in, but the play-count-based playlist I was trying to update, came back in exactly the same as the previous iPhone version had been.

I wondered, if you delete Apple Music from your iPhone (in my case), then re-load everything, would that come from the Apple Music ‘in the cloud’?

but that’s not, even if it was likely to work, given my aforementioned problem, a generally useable solution.

Apple needs to look at its claims for Music, sync across devices and either remove that lie, or make it work.

Dec 15, 2023 7:42 AM in response to dgaichas77

Things still not right at my end either. I've got 4 Apple things - iMac, iPhone, iPad and ATV - all with their own version of the same play-count based playlist. The 'closest' are the ones on the ATV and on the iMac, though still several songs off.

(For new readers) The playlist is a simple one, (currently) if it's been played less than 4 times, it's in the playlist, when it gets a 5th play, it is removed from the playlist. In theory, automatically.

I'm running the latest and greatest versions of all relevant software, logged in to the same, the only, account I have for Apple Music.

The latest problems I've identified that may have something to do with it are: the 'recently played' folder on the Apple Music on iMac, only seems to show recently played on Wi-Fi, I can check as (now) Last.fm actually updates and shows songs played while out of the house. And, I'm wondering if a song or two have got the playlist 'stuck' on iPad, iPhone, ATV. There was one time a while back, where I physically deleted a song that had been stuck at the top of the list on iPhone for months, despite repeated plays, and it updated the list...for a while anyway.

All this comes a long way down The List - after world peace, ending world hunger - but, is insanely irritating none the less. And, goes directly against Apple's 'update across your iDevices' claim.

Dec 21, 2023 10:19 AM in response to met_fan

For me, it is long, long way from being fixed. My playlists 'Under four' are different on Mac, iPad, iPhone and TV. However, a new quirk now is, the iPhone version only registering songs played while on my Wi-Fi at home, in the 'recently played' smart playlist back on the iMac. Check on Last.fm and yes, there is ALL the music I listened to, to and from work. And whaddayaknow?! In the Journal app, it invites me to write something under a section where, amongst other things, it lists ALL the music I listened to on my iPhone, walking in and out to work.

Let's face it, if Last.fm can get it right...

Play music on iPhone, does not update plays or last played on Apple Music for Mac

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