pp Store tells me that the Apple ID or password is incorrect

My iPhone 📱 it has a problem ,when I go to apple store to get any app it ask me for my Apple ID and of cos I put the ID but it tells me that the Apple ID or password is incorrect but it confuses me because the ID and the password are the same which I use in other apps.please help me with that problem 🙏🙏🙏🙏


[Re-Titled by Moderator]

Posted on Oct 31, 2023 8:16 AM

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3 replies

Oct 31, 2023 9:18 AM in response to shafichamra

Assuming you know your Apple ID since it is also an email address you commonly use, this Apple article has instructions for what to do if you have forgotten your Apple account password —> If you forgot your Apple ID password - Apple Support


or go directly to this link —> http://iforgot.apple.com/


If you didn't receive your verification or reset email, read this Apple Support article: If you didn't receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account."


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


If you still need help this page provides country-specific Apple Support contact information for customers seeking help ➞ Contact Apple for support and service - Apple Support



pp Store tells me that the Apple ID or password is incorrect

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