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morayo117 Author

Level 1

4 points

Incorrect Apple ID and password for app update on App Store

Good day Please i tried updating one of my app on apple store but it is asking for my Apple ID which i inputed now it is telling that it is incorrect that the apple ID is reflecting another email which is not mine and it is requesting for another password

[Re-Titled by Moderator]

Original Title: Good day Please i tried updating one of my app on apple store but it is asking for my Apple ID which i inputed now it is telling that it is incorrect that the apple ID is reflecting another email which is not mine ans dit requesting for a password

Posted on Aug 4, 2025 12:33 PM

Top-ranking reply

Phil0124

Community+ 2026

Level 10

242,520 points

Posted on Aug 4, 2025 1:27 PM

Apps are tied to the Apple ID that downloaded them, and will request their password to update always.

If you no longer know the password for the Apple ID it's requesting, you will need to delete the App entirely and redownload it with your current Apple ID.

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Incorrect Apple ID and password for app update on App Store

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