The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
MacBook Air-when trying to turn on, gives the sound, but the Apple logo doesn’t appear, and screen stays black
MacBook Air 13″, macOS 13.5
The fact you get a sounds, that's a good sign. Disconnect all external connections.
Unplug the power.
Hold down the power button 30 seconds.
Plug back in the power.
Tap power button again.
Reset the SMC of your Mac - Apple Support
has variations on this that may work better with your model.
MacBook Air start up problem
