MacBook Air will not start up. Screen shows only the cursor and is movable. Keyboard is backlit
connected power
MacBook Air (M2, 2023)
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
connected power
MacBook Air (M2, 2023)
Hi there
Please try this
If the issue continues or you need help with any of these instructions, contact Apple Support.
Hi there
Please try this
If the issue continues or you need help with any of these instructions, contact Apple Support.
MacBook Air will not start up. Screen shows only the cursor and is movable. Keyboard is backlit