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MacBook Pro was screen doesn't turn on anymore, can it be fixed on an Apple Store?

My computer was damaged due to an accident and the screen doesn't turn on anymore, but the keyboard still turns on. If I leave it at the Apple store, will I be able to get support to fix it?



[Re-Titled by Moderator]

MacBook Pro 13″, macOS 12.2

Posted on Oct 31, 2023 10:05 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2023 10:15 PM

ngan40 Said:

"MacBook Pro was screen doesn't turn on anymore, can it be fixed on an Apple Store?: My computer was damaged due to an accident and the screen doesn't turn on anymore, but the keyboard still turns on. If I leave it at the Apple store, will I be able to get support to fix it?"

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Wait and See:

Having handed the in for service, you'll have to wait and see how Apple diagnoses it.


About these Forums:

These are user-to-user forums. We are not Apple; just everyday users like yourself. So, no one here is going to make the fix --only Apple can. Apple rarely reads these posts on their own timed will. So, contact them, asking them if a replacement is an option.

1 reply
Question marked as Top-ranking reply

Oct 31, 2023 10:15 PM in response to ngan40

ngan40 Said:

"MacBook Pro was screen doesn't turn on anymore, can it be fixed on an Apple Store?: My computer was damaged due to an accident and the screen doesn't turn on anymore, but the keyboard still turns on. If I leave it at the Apple store, will I be able to get support to fix it?"

-------


Wait and See:

Having handed the in for service, you'll have to wait and see how Apple diagnoses it.


About these Forums:

These are user-to-user forums. We are not Apple; just everyday users like yourself. So, no one here is going to make the fix --only Apple can. Apple rarely reads these posts on their own timed will. So, contact them, asking them if a replacement is an option.

MacBook Pro was screen doesn't turn on anymore, can it be fixed on an Apple Store?

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