No connection issue on emails

My emails are not coming through, just saying no connection?

iPhone 11 Pro, iOS 14

Posted on Oct 31, 2023 11:04 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2023 11:07 PM

"No connection issue on emails: My emails are not coming through, just saying no connection?"

-------


Troubleshooting iPhone eMail:


A. Go Here: If you can't Send or Receive eMails on your iPhone - Apple Support


B. Remove, then Add the Account:

Remove your eMail account(s) from your iPhone. Once removed, add the eMail account(s) back. It's worth a go.


C. Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). As an example, go here for gmail: Sign in with App Passwords - Google Account Help - Google

1 reply
Question marked as Top-ranking reply

Oct 31, 2023 11:07 PM in response to andreabetts

"No connection issue on emails: My emails are not coming through, just saying no connection?"

-------


Troubleshooting iPhone eMail:


A. Go Here: If you can't Send or Receive eMails on your iPhone - Apple Support


B. Remove, then Add the Account:

Remove your eMail account(s) from your iPhone. Once removed, add the eMail account(s) back. It's worth a go.


C. Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). As an example, go here for gmail: Sign in with App Passwords - Google Account Help - Google

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No connection issue on emails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.