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mac Studio to Dell Monitor

Hi.

Due to having to replace my 2017 iMac as it will not accept OS Sonoma, I treated myself to a Mac Studio.

I went onto eBay and treated myself to a DELL monitor, but this has not turned out as I expected.

Firstly I cannot get the monitor to do anything other than tell me it does not recognise a connecting and also it will go into screen saver in 5 minutes.

I have downloaded a manual for the monitor specified, but the manuals instructions do not correspond with the screen that I bought, also I have bought so many connections to try an get it to work that I could open my own shop.

I have uploaded some photos to show you the screen model ID plus the front panel.

Any help would be much appreciated, thank you.

iMac 27″ 5K, macOS 13.6

Posted on Nov 1, 2023 1:14 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2024 3:00 PM

Mac is very fussy about HDMI cables.

HDMI cables you want for HDMI-only Displays (higher resolutions than 720p TV sets) are marked as Certified with an anti-counterfeiting tag and are labeled:


"Premium High Speed HDMI cable" or that + "with Ethernet"  --OR--

"Ultra High Speed HDMI cable" or that + "48G"


Cables with No Certification tags are good for your standard 720p TV set, and not much more.


HDMI was invented for HD TV sets. it works great at its original resolution of 720i or 720p. At higher resolutions, it quickly develops issues that are complex to solve, and the cables and adapters required to solve are NOT intuitive. 

8 replies
Question marked as Top-ranking reply

Feb 7, 2024 3:00 PM in response to GoldWingnut

Mac is very fussy about HDMI cables.

HDMI cables you want for HDMI-only Displays (higher resolutions than 720p TV sets) are marked as Certified with an anti-counterfeiting tag and are labeled:


"Premium High Speed HDMI cable" or that + "with Ethernet"  --OR--

"Ultra High Speed HDMI cable" or that + "48G"


Cables with No Certification tags are good for your standard 720p TV set, and not much more.


HDMI was invented for HD TV sets. it works great at its original resolution of 720i or 720p. At higher resolutions, it quickly develops issues that are complex to solve, and the cables and adapters required to solve are NOT intuitive. 

Nov 1, 2023 4:23 AM in response to the wight original

That photo cuts off the part of the back panel where the video input ports are. But I see "U3415Wb" to the far right of the "MODEL NO."


https://dl.dell.com/manuals/all-products/esuprt_display_projector/esuprt_display/dell-u3415w-monitor_user%27s%20guide_en-us.pdf


Going by Page 10 of the manual, when you're looking at the bottom of the monitor, with the screen lying face down, there are several inputs. Left-to-right:


  • 3 – HDMI port connector
  • 4 – DisplayPort in connector
  • 5 – Mini DisplayPort in connector


I would suggest using one of:

  • A USB-C to DisplayPort adapter cable, running from one of the Studio's rear-panel USB-C ports to the monitor's DisplayPort in connector.
  • A USB-C to Mini DisplayPort adapter cable, running from one of the Studio's rear-panel USB-C ports to the monitor's Mini DisplayPort in connector.
  • A HDMI cable, running from the Studio's rear-panel HDMI port to the monitor's HDMI connector


Note: If your Mac Studio has a M1 Max or M2 Max processor, do not connect monitor cables to front-panel USB-C ports. On Studios with the Max chips, the front-panel ports only carry USB – not DisplayPort.


Nov 1, 2023 4:28 AM in response to the wight original

Just noticed something else on page 12 of the manual.


This monitor has a resolution of 3440 x 1440 pixels. That's a rather odd-ball resolution. It is lower than the UHD 4K (3840 x 2160) pixel resolution that your Studio can support without bringing Thunderbolt into the picture – but still, it's not one of the common ones like 1920 x 1080, 1920 x 1200, 2560 x 1440, or 3840 x 2160.


I don't know if that's going to cause problems in terms of macOS failing to offer the resolution options that you need for that monitor.


The refresh rate (60 Hz) should not be an issue.

mac Studio to Dell Monitor

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