Problem with old device

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Level 1

4 points

Problem with old device

I have an iPhone 13 and a 1st gen iPad.

I haven’t used the first gen iPad in ages, but it’s signed to the same AppleID I daily drive.

I want to give this iPad to my dad, but I can’t delete the AppleID from the device. It asks what my password is, and when I enter my password, the iPad says its incorrect (I even reset my password to make sure).

When i try to remove my AppleId from the iPad through my iPhone settings, that doesn’t work either.

iPad OS: 9.3.5(13G36)

How do I remove the AppleID from my first gen iPad?

iPhone 13, iOS 17

Posted on Nov 1, 2023 7:38 AM

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Answer 1

LotusPilot

Level 10

319,883 points

Nov 1, 2023 8:05 AM in response to HonzaKuhnel

Be aware that even if you manage to resolve your immediate problem, your older model iPad will have very little (if any) utility. The iPad1-4 and iPad min1 are obsolete. All 32-bit Apps that are compatible with 32-bit platforms have been retired and removed from the Apple App Store. As such, you will not be able to install any Apps on the iPad.

Built-in Apps such as the Safari browser will not be supported by the majority of current websites - and because of this, the iPad will not be able to access many online services.

Returning to your immediate problem, have you have enabled Advanced Data Protection and/or Account Recovery features on your iPhone or other Apple devices?

Settings > [Your Name / AppleID] > iCloud > Advanced Data Protection

If you have enabled these features on any of your devices that are running iOS/iPadOS 16.2 or later, you will not be able to sign-in with your Apple credentials on any devices that are not running iOS/iPadOS 15.x or later.

If you disable iCloud Advanced Protection on all your devices, you may be able to sign-in on your older iPad.

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Problem with old device

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