Software for Epson Perfection 4490--says software needs to be uopdated

I have the Epson Perfection 4490 Photo Scanner and I can't get the Epson software to work or even acknowledge that the Scanner is attached. Does anyone have any idea what I need to do?

MacBook Pro 13″, macOS 12.6

Posted on Nov 1, 2023 3:32 PM

Reply
1 reply

Nov 1, 2023 4:50 PM in response to julianne84

Connect the scanner directly to your Mac (using a USB-C to USB-A adapter or cable, not through a hub. Epson released an ICA scanner driver on Oct 2022 for this device and that would potentially work with Monterey and later. Once this scanner driver is in place and you visit System Preferences : Printers & Scanners panel and add the device, Apple's Image Capture Utility and the optional, paid VueScan Professional (free trial) would support the scanner.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Software for Epson Perfection 4490--says software needs to be uopdated

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.