Appletv 4k home sharing app do not read 4k video (H.265/HEVC) from mac

I have the last apple TV 4k, and use home sharing from Imac 24(last os) to watch my photo and video on my tv in 4k with apple tv.


On mac i have also selected « share video option ».

it work well with photo and h264 video, but h265 4k (hevc) video taken is not visible.


It is completely abnormal that last apple tv 4k do not allow to read 4k video(even taken with iphone)


Is apple working to fix this bug?

Posted on Nov 2, 2023 2:33 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2023 4:20 AM

  1. Home Sharing and the Computers app may have different capabilities than other apps. ‘Not supported’ is different from a bug. It might be without priority to them, or might be deliberate for other reasons.
  2. If Apple Home Sharing lacks capabilities that you find important, then have a look at third party solutions like Plex, Infuse, etc.
  3. Apple doesn’t generally share with the public on what they are working on at the moment.
  4. If you have a feature request or want to submit a bug report, then please use the feedback form, to reach the appropriate team directly: Feedback - Apple TV - Apple.

Similar questions

2 replies
Question marked as Top-ranking reply

Nov 2, 2023 4:20 AM in response to Nachonius

  1. Home Sharing and the Computers app may have different capabilities than other apps. ‘Not supported’ is different from a bug. It might be without priority to them, or might be deliberate for other reasons.
  2. If Apple Home Sharing lacks capabilities that you find important, then have a look at third party solutions like Plex, Infuse, etc.
  3. Apple doesn’t generally share with the public on what they are working on at the moment.
  4. If you have a feature request or want to submit a bug report, then please use the feedback form, to reach the appropriate team directly: Feedback - Apple TV - Apple.

Nov 2, 2023 6:43 AM in response to Nachonius

My test files of 4K H.265 HDR do play through Home Sharing for me.

I don’t have a Dolby Vision TV to test that format at this time, but the DV file from iPhone recording seems backwards compatible for playback.


Maybe your file has some properties that are different than Home Sharing expects (e.g. hvc1 vs. hev1 codec id)? Is the file accepted in the TV App Library on Mac, with a visual preview image?


If you need to change hev1 to hvc1, then you can do so with e.g. ffmpeg in Terminal:

ffmpeg -i input-hev1.mp4 -c:v copy -tag:v hvc1 -c:a copy output-hvc1.mp4

(Replace input and output with your actual names, including their path. Drag-and-drop can help with that.)


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Appletv 4k home sharing app do not read 4k video (H.265/HEVC) from mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.