2FA message disappearing too quickly.

Question

2FA message disappearing too quickly.

Today I have bought the 2022 iPad Pro, but upon activating it, the 2FA message approval message that appears on the iPhone and mac computer disappears as soon as it pops up, leaving no time for me to approve the iPad login. Of course the problem was solved by hitting "Enter" as soon as the message appears on my Mac computer but I still want to know what caused this to happen, because I believe this to be a security concern.

Strangly, there are no apple devices added to iCloud besides mine. So iCloud is not shared with family. I would appreciate if some can explain this phenomena to me because I believe this to be a matter of security.

Thank you.

iPad Pro, iPadOS 16

Posted on Nov 2, 2023 5:33 AM

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Answer 1

Top-ranking reply

Limnos

Level 10

418,537 points

Nov 2, 2023 5:41 AM in response to TheyCallMeBlast

I have not seen others report this so I suggest you ask Apple. Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support

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Answer 2

Nov 2, 2023 11:04 AM in response to Limnos

Hello, thank you very much for you input. After contacting the support, turns out the issue was from their backend servers. Tried to log in again to Apple ID and this time the issue did not occure. It was just a temporary bug.

Appreciate your help.

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Answer 3

Limnos

Level 10

418,537 points

Nov 2, 2023 1:03 PM in response to TheyCallMeBlast

You're welcome. Glad it was something innocent.

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