iPhone saying unknown part after screen replacement
It saying unknown part after screen being fixed Should I take it back to iPhone repair
[Re-Titled by Moderator]
iPhone 13, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
It saying unknown part after screen being fixed Should I take it back to iPhone repair
[Re-Titled by Moderator]
iPhone 13, iOS 16
The shop installed the wrong part. They did not use an Apple replacement part for the "repair".
The shop may try to tell you that the part that they used was "just as good" or "the same as" a genuine Apple part. It's not.
When the message about an "unknown part" goes away, you will know that the correct part has been installed. Otherwise, the message will always be on the phone.
The shop installed the wrong part. They did not use an Apple replacement part for the "repair".
The shop may try to tell you that the part that they used was "just as good" or "the same as" a genuine Apple part. It's not.
When the message about an "unknown part" goes away, you will know that the correct part has been installed. Otherwise, the message will always be on the phone.
If you had the screen replaced ANYWHERE other than Apple or an actual Authorized Service Provider, they don't have access to authentic parts. Only Apple or Apple Authorized Service providers do. So, if you did have it replaced anywhere else, you can certainly take it back to them, but they still won't be in a position to install an authentic Apple screen, so this message will stay with the phone for as long as you own the phone.
If whoever did it is not an Authorized Apple Service Provider, they can NOT fix that. They don’t have legitimate access to genuine Apple parts or the tools required to register them with the system to make that notice go away.
Only Apple or an AASP can do that. You could ask Apple if they will replace the display correctly, but don’t be surprised if they refuse to service your phone at all now that it’s been tampered with.
Yes.
iPhone saying unknown part after screen replacement