What can I do if it asks for a phone number to verify my old account, but I dont have that phone number anymore due to my broken phone.

I've tried to log in my old iCloud, but it's asking for verification. I don't have my old phone anymore nor the phone number.


iPhone 7

Posted on Nov 2, 2023 12:18 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2023 12:32 PM

See Get a code from Settings on your trusted device and If you still can't sign in at Get a verification code and sign in with two-factor authentication - Apple Support (These are the same steps you'd take for not being able to sign out, too)



1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What can I do if it asks for a phone number to verify my old account, but I dont have that phone number anymore due to my broken phone.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.