400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I can no longer access my gmail email account on Safari before and after it was updated.


I tried on Chrome and was able to get in. However, I don't regularly use Chrome and would like to continue accessing my email using Safari.


I cleared cache, cookies, upgraded iOS, restarted computer and removed extensions. Help please

iMac (2017 – 2020)

Posted on Nov 2, 2023 3:58 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2023 7:58 AM

I was able to fix this problem by going to Safari > Settings > Websites > Content Blockers and change “When visiting other websites” to “Off.” Also, clear all cookies/website data just to be safe.


At least in my issue, it seems that Safari was blocking Google’s authentication requests which led to the 400 error. When I changed that setting, it worked for me. Google uses multiple domains to authenticate (including google.com and youtube.com, and there may be others; I’m not sure). So it’s easier to just turn Safari’s content blocker off than try and find every possible domain Google uses to allow them all manually.


After successfully logging in, you can re-enable your content blocker again.

Similar questions

42 replies

Feb 10, 2024 12:29 PM in response to pdsmith413

I changed the password on my gmail account for security reasons. When I tried to set the password on my Mac mail, I got this same 400 error message. I then set my default bowser to Chrome as suggested and repeated the same process to set the password on Mac mail. The process opens up Safari, even though I set the default browser to Chrome. So it didn't work, and I get the same 400 error message

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.