Vertical Screen Strip with Green and Pink Lines - Macbook Air M2

My new MacBook Air M2 15" has a vertical stripe on the screen [Approximately 1/10 of the screen, in the left corner] with thin green and pink lines that blink.


Video demonstrating the problem


They do not appear all the time, but notably when there is color (meaning pure white, black or gray are normal) projection in the region.


The problem started to appear after I used OBS Studio + ElGato CamLink 4k + Canon SL3 to record my online course.


Although OBS did not show high CPU usage during recording, my thesis is that there was an increase in temperature that damaged some component.


This is the second device on which this has happened, under the same conditions. In the first device, the manifestation began with alternating white/gray horizontal lines (although still with color).


This went away after a few weeks, and after a few more, the screen started showing green lines. After a few months, the screen turned off 100%.


The questions are:


1) Is there a way to solve it without going through repairs?

2) Could overheating have been the root of the problem?

3) Does the warranty cover this repair?


It's frustrating to lose two devices to something that shouldn't happen.

MacBook Air 15″, macOS 14.0

Posted on Nov 3, 2023 3:17 AM

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3 replies

Nov 3, 2023 3:21 AM in response to opedro_deoliveira

Try and boot in the safe mode to see if the issue persists, this rules out software issues


Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.


If the issue is gone in the safe mode, it is caused by an external piece of software


If it persists in the safe mode I am afraid that it is caused by a hardware error. Please Contact - Official Apple Support to set up hardware service for your device

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Vertical Screen Strip with Green and Pink Lines - Macbook Air M2

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