Canon pixma ts8150 offline since ventura 13.4 update

M1 MacBook system prefs says printer is offline. So i deleted it then try to add it. But it asks for a driver, which of course it shouldn't need b/c it works on airprint.

i tried powering down router, printer, mac then powering up but no joy

MacBook Air 13″, macOS 12.6

Posted on Nov 3, 2023 3:40 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2023 4:25 AM

  • Some users have reported similar issues with their printers after updating to ventura 13.4. One suggested workaround is to reset the printing system on your Mac and then add the printer again. To do this, you need to go to System Preferences > Printers & Scanners > Control-click anywhere in the list of devices > Reset printing system. Then, you can try to add your printer again and see if it works.


Similar questions

6 replies
Question marked as Top-ranking reply

Nov 3, 2023 4:25 AM in response to garethclaverdale

  • Some users have reported similar issues with their printers after updating to ventura 13.4. One suggested workaround is to reset the printing system on your Mac and then add the printer again. To do this, you need to go to System Preferences > Printers & Scanners > Control-click anywhere in the list of devices > Reset printing system. Then, you can try to add your printer again and see if it works.


Nov 7, 2023 11:36 AM in response to garethclaverdale

Hi,


This is a user-to-user forum, so (with the occasional exception of a Community Specialist) do not expect any technical input from Apple here. If necessary, you may have to contact Apple Support directly, or Canon.

Contact - Official Apple Support

https://www.canon.co.uk/contact_us/ (UK)


It would probably be correct to assume that the USB cable has been disconnected when attempting to use the printer via Wi-Fi.


About AirPrint - Apple Support

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

https://www.canon.co.uk/support/consumer_products/apple_airprint_guide/


If all Wi-Fi settings are OK, you may want to (again) try a full power-cycle sequence (including the router), in this order, with these waiting times: Power off the Wi-Fi router, the Canon printer, the Mac, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the Canon printer. Wait a minute or two. Power on the Mac. Finally, power on all other devices/computers.


You could also use an iPhone or iPad in order to check that wireless AirPrint printing (that is, without a special iOS/iPadOS app) works via the Wi-Fi router.

Use AirPrint to print from your iPhone or iPad - Apple Support


By the way, have you checked whether your printer has the latest firmware?

https://www.canon.co.uk/support/consumer/products/printers/pixma/ts-series/pixma-ts8150.html?type=firmware

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Canon pixma ts8150 offline since ventura 13.4 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.