How can I write a formal complaint for Apple customer service/ procedures?
How can I write a formal complaint for Apple customer service/ procedures
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Written formal complaints have ONE effective form: a well-written, non-emotional business letter. Latter-writing is not longer taught in many schools so, without judging when you were is school, I offer this link that I found excellent for learning the usual formatting and structure:
https://edu.gcfglobal.org/en/business-communication/how-to-write-a-formal-business-letter/1/
Once written, send it to:
If in the US, sending "certified mail; return receipt requested" lets you know Apple got the letter.
It may be helpful to add "ATTN: Customer Care/Complaints" to the address.