The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
it otherwise seems to work fine, says up to date with software 6.2.1, but does not register my AppleTV+ subscription, only showing those things I’ve bought. It also won’t play things from my phone where the app does register my subscription. It does however play what I can stream through Apple Music from my phone. Logged out and back in, didn’t work. Help.
You will need a 3rd generation or later model for support of the Apple TV+ streaming service.
Other apps in combination with AirPlay may require a later model AirPlay-receiving device as well. Each content provider/app publisher may set their own requirements, as it may require special provisions for device compatibility. E.g. some service require for AirPlay that the box is 3rd generation or later (e.g. Disney+), some others may require 4th generation or later (e.g. HBO Max), some make no provisions for any support (e.g. web video: hit-and-miss), some block AirPlay altogether (e.g. Netflix). See their respective websites for details. Requirements are expected to shift with the years, so at some point more legacy devices will fall behind.
Apple TV (2nd generation) is from 2010, with its last software update from 2014, so consider a more modern streaming device.
You will need a 3rd generation or later model for support of the Apple TV+ streaming service.
Other apps in combination with AirPlay may require a later model AirPlay-receiving device as well. Each content provider/app publisher may set their own requirements, as it may require special provisions for device compatibility. E.g. some service require for AirPlay that the box is 3rd generation or later (e.g. Disney+), some others may require 4th generation or later (e.g. HBO Max), some make no provisions for any support (e.g. web video: hit-and-miss), some block AirPlay altogether (e.g. Netflix). See their respective websites for details. Requirements are expected to shift with the years, so at some point more legacy devices will fall behind.
Apple TV (2nd generation) is from 2010, with its last software update from 2014, so consider a more modern streaming device.
PS. Turned it off and on too. No luck.
Okay thanks. I suspected it might be something like that. LOL I’ll make do with workarounds for now and update little black box at some stage.
Gen2 Apple TV not registering subscriptions
