Keyboard letter locked

Our keyboards letter "u" to be specific is locked. All the other functions work perfectly fine, but for some odd reason this letter on the keyboard doesn't work, it makes a sound effect like something is locked or not accessible.

iMac Pro (2017)

Posted on Nov 4, 2023 8:48 AM

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Question marked as Top-ranking reply

Posted on Nov 4, 2023 8:59 AM

A few things could be possible here:

  • Some type of debris worked its way under this key.
  • A prior liquid spill, even if wiped off, could leave conductive debris under the key.
  • This specific key has malfunctioned.


Somethings you can try:


Should none of the above help, then the next step would be to contact Apple Support directly for further assistance with this matter. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

1 reply
Question marked as Top-ranking reply

Nov 4, 2023 8:59 AM in response to SB_APPLE_ES

A few things could be possible here:

  • Some type of debris worked its way under this key.
  • A prior liquid spill, even if wiped off, could leave conductive debris under the key.
  • This specific key has malfunctioned.


Somethings you can try:


Should none of the above help, then the next step would be to contact Apple Support directly for further assistance with this matter. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Keyboard letter locked

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