2-factor authentication codes not being received

Does anyone know why i cannot receive security passcodes from my bank or any other site that requires a 2-step verification process? if it allows it to be sent to my email, that way does work. It is only through text that my iphone will not get the codes.

Posted on Nov 4, 2023 9:40 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2023 9:49 AM

SMS and MMS messaging are carrier features. Since those codes usually come as SMS messages, contact your carrier. Some carriers have overly aggressive anti-spam measures in place that can end up blocking many of these. If you use AT&T's active armor app, check the settings. This is one of the main culprits.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

2-factor authentication codes not being received

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.