MacBook Pro won’t log me in

Hello,

I have an MacBook Pro from Early 2011 that I can’t get to log in. It shows the progress bar, but about half way it just shows a white screen.

I’ve tried recovery mode, but the same thing happens. I’m not quite sure what macOS it’s running.

Can anyone help?

Thanks!

Oliver

Earlier Mac models

Posted on Nov 5, 2023 6:59 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2023 6:37 PM

Three most common issues with these symptoms:

  • Failing hard drive
  • Issue with third party software
  • GPU issue if a 15" or 17" model (very common)


You can try booting into Safe Mode to see if you can login and reach the desktop. If this works, then you most likely have an issue with third party software launching at boot or login. Unlikely if Recovery Mode is having trouble booting.


You can try running the Apple Diagnostics to see if any hardware issues are detected. Unfortunately it is unlikely to show any errors since the known GPU issues rarely are identified by the diagnostic. Same goes for hard drive failures unless the drive failure is severe.


If you are interested, I can provide instructions for creating & using a bootable Knoppix Linux USB stick to check the health of the hard drive if the Apple Diagnostics don't reveal any problems. Just let me know.


It never hurts to try an SMC Reset and PRAM Reset (hold the PRAM Reset for at least three chimes). I doubt these resets will work, but it never hurts to try them.

3 replies
Question marked as Top-ranking reply

Nov 5, 2023 6:37 PM in response to asherbrothersstudios

Three most common issues with these symptoms:

  • Failing hard drive
  • Issue with third party software
  • GPU issue if a 15" or 17" model (very common)


You can try booting into Safe Mode to see if you can login and reach the desktop. If this works, then you most likely have an issue with third party software launching at boot or login. Unlikely if Recovery Mode is having trouble booting.


You can try running the Apple Diagnostics to see if any hardware issues are detected. Unfortunately it is unlikely to show any errors since the known GPU issues rarely are identified by the diagnostic. Same goes for hard drive failures unless the drive failure is severe.


If you are interested, I can provide instructions for creating & using a bootable Knoppix Linux USB stick to check the health of the hard drive if the Apple Diagnostics don't reveal any problems. Just let me know.


It never hurts to try an SMC Reset and PRAM Reset (hold the PRAM Reset for at least three chimes). I doubt these resets will work, but it never hurts to try them.

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MacBook Pro won’t log me in

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