The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
i hooked my iphone to my windows computer and updated and restored it but when it was finished it still showed the computer logo on my screen with the arrow, and when i took it home it just kept flashing the apple logo and turning back off over and over
iPhone 8 Plus, iOS 16
Your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it. If that is not possible, then use the online Apple Support option. Either way:
Genius Bar Reservation and Apple Support Options - Apple
They have advanced diagnostics they can run to determine if it is a software or hardware problem.
if i update my iphone and restore it and it still doesnt work, what do i do
