Apple has charged me for an unknown payment of £34.99. I have looked through all of my subscriptions and there aren’t any that have an awaiting payment of 34.99. Matter of a fact, I don’t have any subscriptions going on at all. Apple wont state why they are trying to charge me but it seems to be for a monthly subscription. It’s annoying and random as I’m not looking forward to paying £34.99 for absolutely nothing.
iPhone 11
Hi Helpplslele
welcome to the Apple (user-to-user) Community.
Re: Unknown payment
Your post is in the Apple Pay community
For Apple Pay: Track orders and purchases in Apple Wallet - Apple Support
or
For Apple ID Account: How to see what you were charged for:
If you see 'apple.com/bill' on your billing statement - Apple Support
About scammers with "spoof" Apple charges: Discussion thread: DISPUTE A CHARGE - Apple Community
If needed:
If the charge that you want to dispute says Apple, and if money has been deducted (not pending):
You can: Request a refund for apps or content that you bought from Apple - Apple Support
Also: If you are charged for a subscription that you do not want:
See: If you want to cancel a subscription from Apple - Apple Support
or
The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer: How to: Contact a third-party vendor - Apple Support
________
If needed: You can find the URL (web-address) (eg: for an app in the App Store) to report a concern
Find the URL for media content to report a concern - Apple Support
How to report a problem
https://reportaproblem.apple.com/?s=6
______________________________
More help / info. / support / contact options: (eg: online chat / phone / email etc.)
Billing and Subscriptions Support website:
Eg: Find answers to your questions about purchases, subscriptions, payments, and billing:
There is a "Get support - start now" link at the bottom of their webpage (link below):
Subscriptions and Billing - Official Apple Support
All the best :-)
Hi Helpplslele
welcome to the Apple (user-to-user) Community.
Re: Unknown payment
Your post is in the Apple Pay community
For Apple Pay: Track orders and purchases in Apple Wallet - Apple Support
or
For Apple ID Account: How to see what you were charged for:
If you see 'apple.com/bill' on your billing statement - Apple Support
About scammers with "spoof" Apple charges: Discussion thread: DISPUTE A CHARGE - Apple Community
If needed:
If the charge that you want to dispute says Apple, and if money has been deducted (not pending):
You can: Request a refund for apps or content that you bought from Apple - Apple Support
Also: If you are charged for a subscription that you do not want:
See: If you want to cancel a subscription from Apple - Apple Support
or
The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer: How to: Contact a third-party vendor - Apple Support
________
If needed: You can find the URL (web-address) (eg: for an app in the App Store) to report a concern
Find the URL for media content to report a concern - Apple Support
How to report a problem
https://reportaproblem.apple.com/?s=6
______________________________
More help / info. / support / contact options: (eg: online chat / phone / email etc.)
Billing and Subscriptions Support website:
Eg: Find answers to your questions about purchases, subscriptions, payments, and billing:
There is a "Get support - start now" link at the bottom of their webpage (link below):
Subscriptions and Billing - Official Apple Support
All the best :-)
Unknown payment
