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iPad type C cord

My iPad type C charge cord will not go into my iPad. I’ve had the iPad (10 Gen) for 3 days! All of a sudden I cannot insert the cord into the iPad! Help?,!




iPad Air 2, 15

Posted on Nov 5, 2023 10:48 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 6, 2023 3:53 AM

If the charging cable won’t easily fit into the charging port of the iPad, this would indicate that either dirt or lint is obstructing the plug, or the plug or charging socket have been damaged. A damaged charging cable must be replaced - whereas a damaged charging port must be repaired.


If the problem is due to an obstruction, you may be able to remove it yourself. With good light, using a sharpened wooden matchstick or plastic toothpick, very gently try to dislodge the obstruction from the socket. Be careful to avoid damaging the delicate electrical contacts within the socket.


This might be best entrusted to the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP):

Genius Bar Reservation and Apple Support Options - Apple



2 replies
Question marked as Top-ranking reply

Nov 6, 2023 3:53 AM in response to GrannyJMC

If the charging cable won’t easily fit into the charging port of the iPad, this would indicate that either dirt or lint is obstructing the plug, or the plug or charging socket have been damaged. A damaged charging cable must be replaced - whereas a damaged charging port must be repaired.


If the problem is due to an obstruction, you may be able to remove it yourself. With good light, using a sharpened wooden matchstick or plastic toothpick, very gently try to dislodge the obstruction from the socket. Be careful to avoid damaging the delicate electrical contacts within the socket.


This might be best entrusted to the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP):

Genius Bar Reservation and Apple Support Options - Apple



iPad type C cord

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