iPhone : "Unable to activate"

thierryhurst Said:

"iPhone : 'Unable to activate': […]Connect to Mac to activate the iPhone Connect to free Wi-Fi to activate the iPhone[…]”

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Connect this to a Mac…

Troubleshoot the Mac’s Networking:

A. Tried Ethernet?

You can connect your Mac to Ethernet. If you have no Ethernet port, then try using an adapter: The Belkin USB-C to Gigabit Ethernet Adapter - Apple. Ethernet is a direct connection. That is much more reliable, due to connectivity concerns such as a router doing down or WiFi services not working.

B. Try Another User:

For temporary purposes, create a new user, and see if you can get the this to work.

C. Boot in Safe Mode:

In Safe Mode, Login Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, try personify this. For instructions, go here: How to Use Safe Mode on your Mac - Apple Support

D. Disable a VPN:

If you are connected to a VPN, then disconnect from it. Security Software just gets in the way on an Apple device, and this is a pure example of How and Why.

E. Restart your Router:

Power off your router for 30 seconds, and then power it back in. Any packets getting in the way would be swept away s.

thierryhurst Said:

"Hey, Here it is the issue in English Best regards, Thierry"

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Thank you for the photo.

Translated:

"Unable to Activate This iPhone cannot be activated without an internet connection. You can try again, or activate by connecting this iPhone to a. Mac or PC. You can also activate over Wi-Fi. Contact Apple Support at apple.com/uk/support if this problem continues."

Activating an iPhone Error:

Getting Around this Error:

1. Go Here: If you can't Activate your iPhone - Apple Support
2. As it Reads: If your iPhone can't be activated or an alert says the activation server is unavailable or the SIM card is unsupported, learn what to do.

Any when you tap: "Other Options" What happens?

If you have neither a computer nor a wifi network available, "borrow" them by relatives/friends/neighbors, or visit an Apple Store or Apple Authorized Service Provider, or contact one of your cellular carrier's shops. They will help you.

Regards

Giulio

thierryhurst Said:

"iPhone : 'Unable to activate' Hello, I work for a company based in Luxembourg and we have been having a problem configuring the iPhone for over 6 months.   Our iPhones are registered in Apple DEP and we have an MDM (MobileIron), but for the last months, when the iPhone enters the activation phase, we get an 'Unable to activate' message. We don't have open Wi-Fi, so we activate our iPhones with our provider's mobile data.[...]"

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Thank you for the screenshot.

Hello, Can you please translate this, including the tip and bottom buttons? It would seem that you are going across countries, and that you don't have the services to use this across different carriers. Seeing "5G", It may be ransomware popup not letting you proceed.

thierryhurst Said:

"iPhone : 'Unable to activate': Hi, As I mentioned in my first message, the step is very at the beginning of the configuration process of the iPhone. And the iPhone is not connected to any Wi-Fi. Because we don't have an open Wi-Fi. We are trying the activate the iPhones with mobile data. Best regards, Thierry”

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See About Setting Up a Personal Hotspot:

Google Search Query: use iphone's cellular on a pc

Screenshot:

Also, if you have an MDM profile active, contact your company IT admin/supervisor and ask them for help.